Our Quality & Shipping Process
To offer you the best factory-direct pricing, our jewelry is crafted in our workshop and sent to our US base for a thorough quality inspection.
- Step 1: Inspection (Approx. 1 week): Your order is shipped to the US and carefully inspected by our team.
- Step 2: Final Delivery: Once it passes inspection, we ship it to you via free UPS Priority Mail (3-5 days within the US, 6-10 days for Canada).
You will receive an email with your tracking number once your order ships from our US location. All orders can be upgraded to FedEx Standard Overnight at checkout for the final delivery step.
Cancel & Return:
You can cancel your order anytime before shipping. Once you received your item, please double check the quality, if there is any problem, contact us in 24 hours, we would like to help you for return, our Returns Department will inspect the returned item.
Once the returned item has been verified, a process which can take up to seven (7) business days from receipt.
We will issue you a refund for the original purchase price amount using the same means that payment was originally made, except for bank wire payments, which are refunded by check. Credit card refunds may take as much as one-monthly billing cycle to appear on your credit card statement, depending on your issuer.
*WARNING! Personal custom ( design), no return, no cancel.
Clean and Maintain:
We recommend that you have your ring cleaned, polished, and have the prongs inspected every 1year.
Packages
Customization
Installation + Logo change
regular
$45
- Template will be installed to your server to look like in our online demo. Access to Admin panel will be granted to you to manage your website.
- We will replace the template’s logo with yours on each page of the template. Customers should provide logos in good quality in .PSD, .EPS, .PNG, .JPG format. Logo width should be 300px and 600px.
WP plugins installation
silver
$395
- Theme installation on you server with your logo
- Google map with your address set
- Content and images replacement up to 6 pages (without layout change)
- Removing elements that you do not need on your website
- Social icons set (without changing theme layout)
- Color scheme replacement
Ready to use Website
gold
$699
- WordPress and theme installation
- Customization of website branding
- Content Development (15 royalty-free images and 1500 words of text)
- Content setup (adding 6 pages, 6 posts, Revolution sliders)
- SEO Essentials
- Website speed optimization